Holiday Inn Cochin, an IHG Hotel

It was a quick visit and fair price. Staffs are generally good and the location is excellent.

The first experience that just blows you away is the wonderful people of the property. Smiling, well trained, professional. That was the best part. All requests from the room were taken care in minutes. It was so comfortable to receive the follow up call after each request is fulfilled. Other hospitality brands should learn from this property. My first Holiday Inn experience was awesome. Check-in and Check out was done so swiftly.

We recently had the pleasure of staying at Holiday Inn with our young family, and I can't say enough good things about our experience. From the moment we arrived, the staff went above and beyond to ensure all our needs were met. Traveling with young children can be challenging, and I was particularly concerned about getting around the city. However, the hotel took care of all our transportation needs seamlessly, which made our stay so much more relaxed. The food spread was excellent, with a variety of delicious options that catered to both adults and kids alike. It was clear that a lot of thought had gone into the menu, ensuring that everyone found something they loved. What really stood out was the exceptional service from the entire team. A special mention goes to Girieesh, who was proactive in asking for feedback and swift in addressing minor feedback I provided on the first day. Thanks to him, our requests were resolved quickly, making our stay even more enjoyable. Every staff member we encountered was incredibly helpful, and it was evident that they genuinely cared about making our stay as pleasant as possible. Whether it was arranging activities or simply checking in on us, they made us feel truly welcomed.

Breakfast was phenomenal, one of the staff Gokul provide us with exceptional service , he really made the score for holiday inn go up! the room was clean.

LOVED IT! Certainly exceeded my expectation. The online reviews are all true and we were really happy with our stay. From our check-in experience to our room stay, to my gym experience and breakfast was excellent. We would definitely recommend staying here. Even our laundry was delivered on time when we checked in really late and were leaving early too. Breakfast was the BEST so far that we've experienced in Kerala. Value for money on all aspects of our stay. We encountered most places charging exorbitant rather with no product or service to match, so thank you Holiday Inn Cochin and keep up the great work!